At TRUST-FOOD Web Application we collect the following data:

• Any requests submitted through our contact form or directly email to [email protected].
• Personal identification information:
  First and Last Name, Avatar (optional), Email address, Display Name, Username, and Password.
• Additional personal data we collect:
  Status (job seeker or employee), and Current Organization of user in case of an employee.
• Data collected during course participation: 

• • Courses in which you have registered.

• • Lessons and courses you have completed.

• • Quiz scores and results.

• • Certificates earned upon course completion.

You directly provide TRUST-FOOD Web Application with most of the data we collect. We collect data and process data when you:

• Register for an account on our platform.
• Participate in courses on our platform.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

We use the information you provide for the following purposes:

• User Experience: To allow you to register for courses, track your progress, and issue certificates upon completion.
• Security: Passwords are securely encrypted to protect your account and personal information.
• Analytics & KPIs: We use your data for statistical purposes to improve our platform and services, measure performance, and generate key performance indicators (KPIs). All data used for these purposes is anonymized and aggregated.
• Communication: We may send emails regarding your registration, course progress, important updates related to the platform and a questionnaire to gather feedback on the effectiveness and quality of the training courses.

We securely store your data at Thessalias 8 & Etolias 10, 15231 Chalandri, Athens, Greece. We will keep the above data for as long as the TRUST-FOOD Web Application remains available (at least two years after the end date of the project) or until we confirm deletion following your request for deletion, which can be made via our contact form or directly at [email protected].

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request to complete information you believe is incomplete.

The right to erase your data – You have the right to request that we erase your personal data. If you wish to delete your account and personal data, you may request this by contacting us through our contact form. Upon receiving your request, we will process the deletion of your account and all associated data.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

If you have submitted a request, and we have successfully received it, you will receive a confirmation within a month. If you would like to exercise any of these rights, please contact us at our email: [email protected].

You may also exercise your rights under GDPR by contacting us through our contact form.

TRUST-FOOD Web Application contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

We may update this Privacy Policy periodically to reflect changes in our practice. This privacy policy was last updated on 30 October 2024.

If you have any questions or concerns about this Privacy Policy, or if you wish to submit a data deletion request, please contact us through our contact form or at [email protected].